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Services to Employer

EAP employer servicesThe best way to keep your workers strong and productive while controlling costs is not just to address problems after they happen, but to anticipate needs early and prevent more serious and costly problems – such as illness, absenteeism, accidents, lost productivity and high turnover – before they occur. We offer a full range of service options to help you make the most of your most valuable resource, your people.

Your EAP Account Executive

Aurora EAP account executives are master's-prepared clinicians averaging 20 years of professional experience. You will be assigned a primary account executive, supplemented by the specialized expertise and diversity of the full team. Your account executive will help you assess your company's specific needs, introduce and promote the program among employees, and report and interpret utilization.

Get to know our Account Executive team!

Management consultation

We provide unlimited consultations on sensitive workplace issues, interpersonal conflicts, and strategies for employee retention. Whatever your business dilemmas, we can provide or connect you with the right solutions. We consult on topics including:

  • Employee performance problems
  • Conflict in the workplace
  • Organizational changes
  • Training needs

Supervisory Referrals

We provide consultation and support to help you prepare for a performance discussion and make a referral to the EAP. This process helps to retain valuable employees and return team members to productive performance.


We offer full menus of Management training, employee brown bag trainings and DOT Supervisory training. Our exclusive Helping Managers Manage Series and Employee Skill Building sessions are included as standard components to any of our EAP service models as well. Topics include, but are not limited to:

  • For Managers/Supervisors:
    • Changing Times for Management
    • Communications at Work
    • From Stress to Strength
    • Fundamental Supervisory Training
    • Managing for Health and Productivity
    • Substance Abuse Awareness
    • Workplace Violence

  • For Employees & Families:
    • Balancing Work and Home
    • Changing Times
    • Communications at Work
    • Money Management
    • 50+ Ways to Save Money
    • Respect in the Workplace
    • Substance Abuse Awareness
    • Stress Management

Crisis management

Aurora EAP offers services that can help organizations avoid a crisis or manage one that has occurred. PFA (Psychological First Aid) philosophy is incorporated throughout process. This approach assumes recovery and emphasizes resilience to proactively manage crisis scenarios.

Policy review and guidance

Your company benefits from the collective experience and knowledge of our diverse customer base, which provides a variety of policy examples for your review. Topics include, but are not limited to:

  • Drugs & Alcohol
  • EAP Policy
  • Harassment


Aurora EAP offers a Supervisory Training Handbook, various toolkits, sample policies and other resources to help you proactively manage your valuable human resources. Topics include, but are not limited to:

  • Basic EAP Supervisory Training
  • Stress Management
  • Thriving in Challenging Times


Aurora EAP outcomes are second to none, our customers are continually satisfied with our services.